Terms and Conditions

Balance Healthcare Messaging Terms & Conditions

These terms apply to Balance Healthcare conversational phone and SMS support. This program helps people receive booking links, clinic logistics, product information, pricing support, and follow-up responses after they call or text the clinic.

Program description

Balance Healthcare uses one-to-one messaging to respond to people who contact the clinic about appointments, clinic logistics, product questions, pricing, or follow-up support. Messages are conversational and tied to a direct request from the customer.

Message frequency

Message frequency varies based on your questions, support needs, and follow-up requests.

Message and data rates

Message and data rates may apply depending on your mobile carrier and plan.

Opt-in

You may opt in to receive messages from Balance Healthcare by:

• Calling the clinic and asking for a booking link, contact link, or other information by text.
• Texting the clinic number directly for booking, product, pricing, or clinic information.
• Submitting a website request that asks for a follow-up text conversation.

Opt-out and help

Reply STOP at any time to opt out of further text messages. Reply HELP for support.

Support contact

For support, call (818) 659-5866, email balancehealthcare.us@gmail.com, or visit /pages/contact.

Additional terms

• Consent to receive texts is not a condition of purchase.
• Messages are used for customer care and support, not mass promotional blasts.
• Carriers are not liable for delayed or undelivered messages.
• For details about how information is handled, see the Privacy Policy.